Sustenance Programs for Low Income, Elderly, and Children:- State of Nevada – Energy -NV Energy

Background

A month or so ago, I advised a family member to please reach out to his energy company and ask them for contact information for their partners that can help us better manage our energy consumption.

The energy company gave us the names of a couple of service providers.

We made the calls and were able to set up the appointments.

The providers came by and they were able to give us good tips on how to save on our energy bill.

 

Nevada

In this initial post, I will like to start with the state of Nevada.

 

Services

Energy

Energy – NV Energy

Assistance Programs

Link

  1. COVID-19 Bill Payment Assistance
    • If you have suffered a financial hardship due to COVID-19, you may qualify for bill payment assistance through a number of organizations.
      Link
  2. Project REACH (Southern Nevada Energy Assistance Program)
    • Help for vulnerable southern Nevadans age 62 or older who meet the income guidelines and are experiencing economic hardship.
      Link
  3. SAFE (Northern Nevada)
    • Help for northern Nevadans who, through income limitations or other unusual circumstances find themselves in a situation where they are having difficulty paying their utility bills.
      Link
  4. Senior Energy Assistance Expo (Southern Nevada)
    • An annual event in southern Nevada that provides Project REACH assistance to low-income seniors, as well as education about products and services to help conserve energy and save money.
      Link
  5. Nevada Energy Assistance Program
    • The Division of Welfare and Supportive Services’ Energy Assistance Program helps reduce energy bills by making payments directly to the energy company on your behalf.
      Link
  6. Weatherization Assistance
    • A state-administered program that helps qualified Nevadans reduce their energy bills by helping them improve the energy efficiency of their home.
      Link
  7. Green Cross (Life Support Equipment)
    • Advance notification of scheduled outages is available for customers and their household dependents who rely on electrically-operated medical equipment 24/7.
      Link
  8. Senior and Disabled Customers
    • We are concerned about our elderly and vulnerable customers. If there is a permanent resident living in your home who is seriously ill, disabled, or 62 years of age or older, please call us so we can update your account information.
      Link

 

COVID-19 Bill Payment Assistance

Link

If you have suffered a financial hardship due to COVID-19, you may qualify for bill payment assistance through a number of organizations.

Southern Nevada
  1. CARES Housing Assistance Program (Clark County)
    • Clark County is currently accepting CARES Housing Assistance Program (CHAP) applications for rent and utilities assistance to residents who have suffered substantial financial hardship and now lack sufficient income or resources to pay their housing costs because of the effects of the pandemic.
      Link
  2. Home Means Nevada
    • Homeowners impacted by the pandemic can find assistance and resources, including a foreclosure mediation program and assistance from housing counselors.
      Link
  3. HOMEOWNER ASSISTANCE PORTAL
    • HopeLink of Southern Nevada
      • Visit HopeLink of Southern Nevada for a listing of resources available to southern Nevadans, including legal assistance, eviction mediation and food distribution sites.
        Link
  4. SOUTHERN NEVADA RESOURCES
    • Nevada Energy Assistance Program
      • The Energy Assistance Program (EAP) provides a supplement to assist qualifying low-income Nevadans with the cost of home energy. EAP helps reduce energy bills by making payments directly to the energy company on your behalf.
        Link
  5. Nevada 211
    • A statewide system that connects callers to free information about critical health and human services available in their community. Nevada 211 has created a portal to better share information on finding emergency resources, such as financial assistance, food, healthcare and other support during the pandemic.
      Link
  6. North Las Vegas Relief Programs
    • The City of North Las Vegas recognizes the impact its residents and businesses are facing due to COVID-19. In response, the City is providing community assistance, resources, and support through a variety of programs.
      Link

 

Project REACH (Southern Nevada Energy Assistance Program)

Link

Help for vulnerable southern Nevadans age 62 or older who meet the income guidelines and are experiencing economic hardship.

An NV Energy Foundation-funded program designed to help vulnerable adults age 62 or older who meet the income guidelines below and are experiencing economic hardship. Please call one of the following United Way partner agencies to apply. Project REACH is administered through United Way of Southern Nevada and is available year-round until funds are exhausted.

 

Agency Phone Number
Asian Community Resource Center 702-984-0015
Boys and Girls Club Family Resource Center 702-932-1880
East Valley Family Service 702-631-7098
Henderson Senior Center 702-267-2956
HopeLink 702-566-0576 ext. 312
Lutheran Social Services of Nevada 702-639-1730
Three Square 702-765-4030
Salvation Army 702-649-8240
United Labor Agency of Nevada (ULAN) 702-648-3500

 

Senior Energy Assistance Expo (Southern Nevada)

Link

If a person 62 years or older needs helping electric bills, then there is likely help for you.

Eligibility Criteria

The following are eligibility criteria to be considered for Project REACH assistance:

  1. Age 62 or older on or before December 31, 2021
  2. Permanent residential customer of NV Energy
  3. The electric bill must be in the name and service address of the applicant requesting energy assistance
  4. Received a 10-day notice within the last 12 months, or have a past-due electric bill

The maximum Project REACH award at this event is a $300 credit.

 

What to Bring

Please bring the following with you to the Senior Energy Assistance Expo:

  1. Nevada driver’s license or Nevada State ID
  2. Copy of current NV Energy account with past-due electric bill (the address on the ID must match the address on the electric bill)
  3. Proof of income or pending income. Examples include the following:
    • Letter from your employer on current letterhead
    • Current bank statement showing recent deposit activity
    • Current income tax records
    • Social Security statement, which can be found here
    • Paycheck stub

 

Important Conditions
  1. If you have an unpaid balance after receiving energy assistance at this event, you must make a payment arrangement on the unpaid balance.
  2. The energy assistance awarded at this event cannot be used to pay a closed or transferred account, deposits, returned check fees, or charges.
  3. The energy assistance funds cannot be used to pay for meter damage charges, fraudulent usage fees, or final bills.
Event Dates & Times
  1. Tuesday, August 17, 2021 | 8 a.m. – 12 p.m.
  2. Thursday, August 19, 2021 | 8 a.m. – 12 p.m.
  3. Tuesday, August 24, 2021 | 8 a.m. – 12 p.m.
  4. Thursday, August 26, 2021 | 8 a.m. – 12 p.m.
Summary

Qualifying events were in August 2021.

We have to wait till next year.

 

Weatherization Assistance Program

Link

Program Basics

The Weatherization Assistance Program provides energy conservation measures in dwelling units occupied by families at or below 150% of the federal poverty income guidelines as established by the US Office of Management and Budget. For eligible homeowners and renters, there is no direct cost to participate in the program. Owners of eligible rental properties may be required to pay up to 50% of any capital improvement measures that are installed.

Energy Conservation Measures

After a home energy assessment is performed by a trained energy auditor, a dwelling unit may qualify for some of these typical energy conservation measures:

  1. Air sealing
  2. Energy-efficient light bulbs
  3. Insulation
  4. Low-flow showerheads
  5. Pipe raps
  6. Solar screens
  7. Weather-stripping

 

Green Cross ( Life Support Equipment )

Link

Are you or permanent members of your household dependent on electrically operated medical equipment? If “yes,” then call:

  1. Northern Nevada
    • (775) 834-4444
  2. Southern Nevada
    • (702) 402-5555

A customer service representative will send you an enrollment packet through the mail for you to complete and return in order to sign up for the Green Cross program. Once enrolled, you will receive advance notification of scheduled electric outages for service maintenance and in the event of an unexpected power outage, we will take the steps necessary to restore power to you as quickly as possible.

We are always working to provide you with reliable electric service but unfortunately, power outages caused by bad weather or equipment failures do happen. Because of these unexpected events, we ask people who rely on life-support devices to protect themselves against occasional interruptions of service by having an alternate power supply (please see our information on generator safety).

When applying for the Green Cross program, please note:-

  1. Applying for and being accepted into the Green Cross program does not make your account immune from planned or unplanned outages.
  2. Applying for and being accepted into the Green Cross program does not equate to a discount on your power bill.
  3. If you are 62 years or older but not on electronically-operated medical equipment, please call us at 775-834-4444 in northern Nevada or 702-402-5555 in southern Nevada so we may note your account.
  4. There is an option on the Green Cross paperwork to give NV Energy permission to share your information with fire departments and first responders for emergency purposes. Also, there is a section on the paperwork to note if you are homebound.

 

Senior or Disabled Customers

Link

We at NV Energy are concerned about our elderly and vulnerable customers. If there is a permanent resident living in your home that is seriously ill, disabled, or 62 years of age or older, please call us so we can update your account information.

  1. Northern Nevada
    • (775) 834-4444
  2. Southern Nevada
    • (702) 402-5555

 

Summary

 

Protection & Safeguard

  1. Green Cross ( Life Support Equipment )
    • Advise NV Energy if medical devices that rely on electrical energy are in use within the house
  2. Account Information
    • Inform NV Energy if the household includes seniors or disabled

Energy Savings

  1. Weatherization Assistance Program
    • This is quite important for seasonal reasons
      • Winter:- Running the Heater
      • Summer:- Running the Air-Conditional

 

Project REACH ( Southern Nevada Energy Assistance Program )

  1. Targeted Demographics
    • Senior Citizens:- Over 62 years old
  2. Geography
    • Only those currently living in “Southern Nevada” are eligible
  3. How to apply
    • Administered through United Way of Southern Nevada
    • The contact phone number for United Way of Southern Nevada is listed above
    • Available year-round until the funds availed for the targeted year are exhausted

 

Senior Energy Assistance Expo (Southern Nevada)

  1. Targeted Demographics
    • Senior Citizens:- Over 62 years old
  2. Geography
    • Only those currently living in “Southern Nevada” are eligible
  3. How to apply
    • In-person meetings
    • Check online to determine the meeting calendar
    • Plan your schedule around those days

 

COVID-19 Bill Payment Assistance

  1. As we remain in the thick of Covid-19, there are various programs at the federal, state, county, and city-level designed and funded to support individuals, families, and businesses

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