Microsoft – Office On Mac OS/X – Install Error – “no software found to install”

Background

One of our end users has a Mac and upon trying to access the Excel file we sent him, he is unable to as he does not have Microsoft Office installed.

 

Operating Environment

His laptop is an Apple MacBook Air.  And, he is running OS X El Capitan.

 

Error

When he tries to install Office 2008 on the OS listed above, he is getting the error message posted below.

Image

TheInstallationFailed-ThereWasNoSoftwareFoundToInstall

 

Textual


The installation failed.

The installer could not install the software.

The Installer could not install the software because there was no software found to install.

Office Version on Apple Mac OS/X

Checked wikipedia and gained quick familiarity with the versions of Office available for Mac OS/X

Version Release Date Attributes
 Office 2008 Jan 15th, 2008 Universal Binary (works on Intel and Powerpc Macs )
Office Open XML
 Office 2011 Oct 26th, 2010  Mac-based Ribbon
 Office 2016 Sept 22nd, 2015

 

 

Version Installed

Office 2011

We have an unused license for Office 2011 and went with that one.

InstallWasCompletedSuccessfully (Cropped)

 

Other’s Work

There are a couple of ideas on the Internet on how to solve this problem.

The ideas include:

  1. Copying the installer ( dmg ) from the DVD unto your computer

These ideas were fruitless to us.

Burning Apple Mac OSX DMG files in MS Windows

Introduction

A couple of weeks ago, one of my dearest friends Apple’s laptop crashed on her.  We tried bringing it back up, but in the middle of trying an OS re-install found out that we had misplaced the CD\DVDs that came with the computer.

To make matters more punishing we had problems getting online and re-installing over the Internet.  I do not think it is Apple’s fault per se, as it appears to be more Comcast’s as she lost her service for an extended period.

Nevertheless, because of the silly errors we are getting I suggested that may be the hard-drive had crashed as a worst case scenario.

Always be careful as to what you say to a lady who has will and money, as she took the laptop to Fry’s and she was nicely fitted with a new hard-drive.

With a new hard-drive, our local Apple Store installed a replacement OS for her.  Cost free, I must say.  Not sure, if it goes that away for every one, but for pretty it goes.

 

New Hard-drive, No User Software

And, as it has been a busy last couple of weeks for me, I only got back to her in the middle of last week.  She pleasurably recounted her good fortune and progress to me.

All she needed now was to re-install a couple of Application Software.

 

New Hard-drive, Replacement User Software

Downloaded Replacement Software

Thankfully, the vendors have the replacement software online and yours truly was able to download them.

Burn Replacement Software

Not quite smart, but I had the feeling that it might be best to burn the software using a burner utility that understands that DMG files are special install files.

If on Mac, it will probably be more straightforward.

But, unfortunately my loaner’s MAC went back with that old job and company.

So goggled for how to burn DMG files on a Windows box.

PowerISO to the rescue

PowerISO came up along with a couple of other tools. Tried the rest, but they did not recognize DMG file types.

Downloaded and installed a trial version of PowerISO.

 

Use PowerISO

Usage of PowerISO is standard.  Choose the file you want to burn and your burning drive.

Please keep in mind that on a box running UAC or MS Windows 2012 and later, you might have to initiate PowerISO as an Administrator.

 

Burn

PowerISO is not freeware

PowerISO is a commercial product and you are likely to occasionally get reminders to purchase it.  It is cheap enough at $29 or so.

BuyNow

 

Install DMG Files

Invited the old lady out on a date night. And, she accepted and drove down to take us out.

But, alas I have yet to live up to a promise when a quick computer task stood in the way.

So most of last Friday’s evening was spent installing software and crashing a single lady’s otherwise quiet family night.

 

Quotes

Ravi Zachrias : Walking from East to West: God in the Shadows

“We count many costs in the Christian Life, and God in his way prepare us for them all.  Still, the heart is never fully ready to face a significant loss”

 

 

Technical: Mac OSX / Java Applet Support in Mozilla Firefox

Technical: Mac OSX / Java Applet Support in Mozilla Firefox

Here I am trying to upload files to one of our vendors, but the upload icon is not appearing in Mozilla Firefox.

I looked all over, but no plugin.

I am thinking you ‘re killing me.  And, yes where did I look?

Well in Add-On Manager; specifically the Plugins Tab.

How to get there:

  • Menu Bar – Tools \ Add-ons..
  • Tab – Plugins

Goggled for help and confirmed that I am doing what I should be doing:

How do I disable Java in my web browser?
http://java.com/en/download/help/disable_browser.xml

Firefox
  1. Click on the Firefox tab and then select Add-ons
  2. In the Add-ons Manager window, select Plugins
  3. Click Java (TM) Platform plugin to select it
  4. Click Disable (if the button displays Enable then Java is already disabled)

But, I am thinking no Java Plugin.

Finally got some help:

Use the Java plugin to view interactive content on websites
http://support.mozilla.org/en-US/kb/use-java-plugin-to-view-interactive-content#os=mac&browser=fx21

Installing or updating Java

And, here are the steps I took:

  • Used Browser to access http://support.apple.com/downloads/#java
  • Downloaded Apple’s version of Java (javaForOSX2013-002.dmg).  
  • On Mac,  Accessed System Preferences \ Java \ Java Control panel
  • In “Java Control Panel” \ “Security” Tab – Ensured that “Enabled Java Control content in Browser” is checked
  • Restarted Browser, but alas still no Java.

BTW, that website (http://support.apple.com/downloads/#java) is not always accessible.

So what to do, but tightened up my Google Search.

I am thinking I need some music.  There is an old school rap track that says something about “… Just your luck, Greyhound is on strike”.  Tried it, but it is a bit of a downer.  DJ Quik -Tonite is also shown on same YouTube page.  And, I knew that will help.

DJ Quik – Tonite
http://www.youtube.com/watch?NR=1&v=hykZtBaPKps&feature=endscreen

Went back and Googled some more.  And, found:

MozillaLine – Java
http://kb.mozillazine.org/Java#On_Mac_OS_X

Found out a couple of things:

  • Mozilla is actively adding plugins to its BlockList

JavaAndFlashPlugins

So it appears that Mozilla is heeding to all this stuff coming from the “State Department” and actively blocking even recent Java Plugins.

The MozillaLine article led me to:

Information and system requirements for installing and using Mac Java 7
http://www.java.com/en/download/faq/java_mac.xml

So I am thinking I need the very latest java and that is available from:

Upon downloading Oracle’s java version and installing it, I am now able to use Java Applet’s (inside of Firefox).

Confirmation Steps

Apple – OSX – System Preferences – Other\Java – Java Control Panel

One can have a few different versions of Java JRE installed – You can have Oracle\Sun’s, Apples, etc.

Please make sure that the one enabled is Oracle\Sun’s 1.7._0_17

  • On OSX, access “System Preferences”
  • Access the Other sub-group, Java applet
  • Access “Java Control Panel”
  • Access the Java Tab
  • Click the “View…” button
  • Ensure that Oracle’s JRE is the only enabled option

Mozilla – Add-ons Manager

Ensure that “”Java Applet Plug-in Java 7 Update 17” is enabled.

  • Launch Mozilla
  • Menu Bar – Tools \ Add-ons..
  • Tab – Plugins

In the list of Plugins, you will see “Java Applet Plug-in Java 7 Update 17”

Conclusion

With BlockList and the like, it appears that Browsers are joining OS and Virus Security vendors in actively armoring their users.

For you, the user, and corporate help-desk, keep that in mind when you get support calls.

In terms of security and how it is effected, things appear to be changing all the time.

In an earlier post (https://danieladeniji.wordpress.com/2013/02/02/mac-osx-sunoracle-java-applet-typical-workspace-interaction/) on this subject, I concluded that I could not really get Java Applets to work inside Apple’s Safari Browser.  That is no longer the case, it works with the new Oracle\Sun JRE.

It might be that Apple has relaxed its security constraints on the above configuration.

References

Mac OS/X – Reading Microsoft Windows Event Log file (*.evtx) files

Prelude

As always, it is one inter-operability problem or another.

I need to send Windows Event Viewer Log files (*.evtx) to a colleague whose primary work computer is a Mac OSX.

 

Options

So what to do, tried using the App Store.

App Store - evtx

But, got no help.

Next goggled for help.

Found a gem in:

Cross-platform Windows Event Log viewer
http://jrs-s.net/2011/03/11/cross-platform-windows-event-log-viewer/

which led me to :

Windows Event Log Viewer (evtx_view)
http://www.tzworks.net/prototype_page.php?proto_id=4

tried to install the version for OSX (evtx_view.v.0.69.osx.tar.gz), but the system barked at me, that I needed X11 server and client libraries for OS X Mountain Lion.

Which in turn led me to XQuartz project: http://xquartz.macosforge.org. You should use XQuartz version 2.7.2 or later.

So please go ahead to http://xquartz.macosforge.org/landing/ and download XQuartz-2.7.4.dmg.

X Quartz

Thanks goodness that the version# is part of the dmg file’s name.  And, that version# is 2.7.4.  We needed at minimum a 2.7.2 and so this particular version should be sufficient.

Install XQuartz-2.7.4.dmg

The install base is quite big; about 200 MB.

XQuartz 2.7.4 Installer

So this installs several utilities, including:

  • An XWindows sub-system (that allows Unix type applications to be used on a Mac)

When we tried running the App (evtx_view):


./evtx_view

We received an error message stating:


FXApp::openDisplay: unable to open display :0.0

So what to does that error mean. Goggled and shouted for help and was able to determine that Xwindows needed to be installed and running.

To initiate an X-Windows Session, the best help I found are:

Installing FXRuby on OS X (Matthew Bass)
http://www.matthewbass.com/2008/06/02/installing-fxruby-on-os-x/

You should see an error message that looks something like this:

FXRbApp::openDisplay: unable to open display :0.0
It means your X11 terminal isn’t running. You can find it in /Applications/Utilities. Double click to launch. If you roll with Quicksilver, you should be able to type in X11 and launch it that way. Once launched, run the Ruby script again and you should see a tiny window with the title “Hello World.”

But, since X Windows support on Mac is now an Open Source project, you want to look for /Applications/Utilities/XQuartz

XQuartz

Once XQuartz is running, please go back and run evtx_view


./evtx_view

 

And, you should now see a running XApp App.

EventLog viewer

 

And, yes we are able to read MS Windows Log Files on Mac OS/X via this free rool evtx_view.  But, I am a bit put-back that the visually it is a bit lacking.

But, that only means that the data format is XML or at least published and well understood and that the display just needs to be worked-on.

References: