Satya Nadella, In Words

Background

In February 2014, Satya Nadella become the third CEO of Microsoft.

He follows Bill Gates and Steve Ballmer.

 

Microsoft 2022 First Quarter Earnings Call

On October 26th, 2021, Microsoft ( MSFT ) released financial records for its latest quarter.

Satya Nadella ( CEO ) has this to say about Inflation & Deflation:-

Digital technology is a deflationary force in an inflationary economy.

 

Words

Other Words…

  1. Empathy
    • Impermanence
      • I discovered Buddha did not set out to found a world religion. He set out to understand why one suffers. I learned that only through living life’s ups and downs can you develop empathy; that in order not to suffer, or at least not to suffer so much, one must become comfortable with impermanence.
      • If you could understand impermanence deeply, you would develop more equanimity. You would not get too excited about either the ups or downs of life. And only then would you be ready to develop that deeper sense of empathy and compassion for everything around you.
      • If you could understand impermanence deeply, you would develop more equanimity. You would not get too excited about either the ups or downs of life. And only then would you be ready to develop that deeper sense of empathy and compassion for everything around you. The computer scientist in me loved this compact instruction set for life. Don’t get me wrong.
    • Insight
      • Microsoft no longer employs people, people employ Microsoft…. I know we are on the right track when I hear a colleague express an insight that could only come from empathy…..
  2. Refresh
    • We needed to build deeper empathy for our customers and their unarticulated and unmet needs. It was time to hit refresh.
    • Every person, organization, and even society reaches a point at which they owe it to themselves to hit refresh—to reenergize, renew, reframe, and rethink their purpose.
    • Sure, in this age of continuous updates and always-on technologies, hitting refresh may sound quaint, but still when it’s done right, when people and cultures re-create and refresh, a renaissance can be the result.
  3. Habits
    • Success can cause people to unlearn the habits that made them successful in the first place
  4. Introspection
    • I knew that to lead effectively I needed to get some things square in my own mind—and, ultimately, in the minds of everyone who works at Microsoft. Why does Microsoft exist? And why do I exist in this new role? These are questions everyone in every organization should ask themselves. I worried that failing to ask these questions, and truly answer them, risked perpetuating earlier mistakes and, worse, not being honest.
  5. Introvert
    • The next time you are in a meeting, ask the quietest person what they think. Invite everyone into the conversation. If you are on a conference call, ask the people on the phone to share their thoughts first
  6. Meaning
    • I told them that we spend far too much time at work for it not to have deep meaning.
  7. Presence
    • So long as you enjoy it, do it mindfully and well, and have an honest purpose behind it, life won’t fail you.
  8. Learning Machines
    • We want not just intelligent machines but intelligible machines; not just artificial intelligence but symbiotic intelligence.
  9. Industry
    • Our industry does not respect tradition. What it respects is innovation.
  10. Infighting
    • Innovation was being replaced by bureaucracy. Teamwork was being replaced by internal politics. We were falling behind.
    • the importance of putting your team first, ahead of your personal statistics and recognition.
  11. Elevation
    • I must work hard – not to climb the ladder, but to do important work.
  12. Economic Development
    • Part of my response is to urge policymakers to broaden their thinking about the role of technology in economic development. Too often they focus on trying to attract Silicon Valley companies in hopes they will open offices locally. They want Silicon Valley satellites. Instead, they should be working on plans to make the best technologies available to local entrepreneurs so that they can organically grow more jobs at home—not just in high-tech industries but in every economic sector.
  13. Personhood
    • The view you adopt for yourself profoundly affects the way you lead your life.
  14. Mobile Technology ( Link )
    • “The Nokia deal [was a] painful example of this loss [in mobile]. We were desperate to catch up after missing the rise of mobile technology … Nokia fell from the market-share leader in mobile to number three.”
    • “The hope was that combining the engineering and design teams at Nokia with software development at Microsoft would accelerate our growth with Windows Phone and strengthen our overall devices ecosystem. The merger could be the big, dramatic move Windows needed to catch up with iOS and Android in mobile.”
    • Nadella, however, voted against the deal when Steve Ballmer polled his Senior Leadership Team. He explained why, saying:
      • “I voted no,” Nadella writes. “I did not get why the world needed the third ecosystem in phones unless we changed the rules … But it was too late to regain the ground we had lost. We were chasing our competitors’ taillights.”
    • Many of our readers note that Windows Phone has significant success in Europe, but Nadella dismissed those gains, saying:
      • “Double-digit market share in some European countries.” But Windows phone always remained a distant third in the market.
    • Microsoft’s efforts post acquisition, of course, disappointed many of our readers. Flagship handsets were cancelled, a wide variety of poorly differentiated and low-specced low-end devices were released and Nadella eventually wrote off the whole $7.5 billion acquisition in 2015.
    • “Buying a company with weak market share is always risky,” Nadella explains. “We should only be in the phone business when we have something that is really differentiated.”
  15. Rainer Maria Rilke ( Austrian poet )
    • Austrian poet Rainer Maria Rilke once wrote that “the future enters into us, in order to transform itself in us, long before it happens“.
  16. Technology Advances
    • throughout history, technological advances have consistently made the majority of workers richer, not poorer.
  17. Envy
    • But envy is negative and outer-directed, not driven from within, and so I knew that it wouldn’t carry us very far down the path to true renewal.
  18. Opportunities
    • We must respond to opportunities before they become conventional wisdom.
  19. Immigration
    • But our lawyer, Ira Rubinstein, said something interesting. “Hey, maybe you should give up your green card and go back to an H1B”.
  20. Leadership
    • My approach is to lead with a sense of purpose and pride in what we do, not envy or combativeness.
    • A leader must see the external opportunities and the internal capability and culture—and all of the connections among them—and respond to them before they become obvious parts of the conventional wisdom.
  21. Teamwork
    • What I remembered was the lesson that went unheeded: the urgent need to build shared context, trust, and credibility with your team.
  22. Outsider
    • anyone who feels like an outsider can be successful, but it requires both an enlightened management and a dedicated employee.
  23. Hard Work
    • Passion, toil, and training can help you to soar.
  24. System
    • human resource systems are long-term efficient but short-term inefficient. In other words, over time you are rewarded and recognized for stellar work but not always in real time. “It’s not really about asking for the raise but knowing and having faith that the system will actually give you the right raises as you go along,…
    • Pace comes when you do your thing. So long as you enjoy it, do it mindfully and well, and have an honest purpose behind it, life won’t fail you.
  25. Organization
    • Culture into four different meanings, but the most relevant for an organization is the values, customs, beliefs, and symbolic practices
    • But as management guru Peter Drucker once said, “Culture eats strategy for breakfast”
    • This culture [Microsoft’s culture] needs to be a microcosm of the world we hope to create outside the company. One where builders, makers, and creators achieve great things. But, equally important, one where every individual can be their best self, where diversity of skin color, gender, religion, and sexual orientation is understood and celebrated.
  26. Mobility
    • We live in a world of mobile technology, but it is not the device that is mobile. It is you.
  27. Microsoft
    • Instead of thinking of you working for Microsoft, think of how Microsoft can work for you.
  28. Listening
    • Listening was the most important thing I accomplished each day because it would build the foundation of my leadership for years to come.
  29. Mindset
    • a growth mindset enables you to better anticipate and react to uncertainties.
  30. Vision
    • The questions required a lot of soul-searching. What is my vision? What is the strategy to achieve it? What does success look like and where to get started? Now, a few months later, I reflected on what I had written and the process that led to this day.
  31. Identity
    • how do we take our technologies and do things that speak to our identity and add unique value for our customers?
  32. Corporate Responsibility
    • The bigger a company, the more responsibility its leader has to think about the world, its citizens and their long term opportunities.
  33. Humanity
    • After all, how we experience the world is through communications and collaboration. If we are interested in machines that work with us, then we can’t ignore the humanistic approach.
  34. Internet Penetration
    • Internet penetration is close to 100 percent in Korea, Qatar, and Saudi Arabia,…
    • below 2 percent in a number of sub-Saharan African nations.
    • by 2020 just 16 percent of people in the world’s poorest countries and only 53 percent of the total global population will be connected to the Internet.
  35. Institutions
    • Leadership means making choices and then rallying the team around those choices. One thing I had learned from my dad’s experience as a senior Indian government official was that few tasks are more difficult than building a lasting institution. The choice of leading through consensus versus fiat is a false one. Any institution-building comes from having a clear vision and culture that works to motivate progress both top-down and bottom-up.
  36. Trust
    • Trust is more than a handshake. It’s the agreement, the bond, between users of digital services and the suppliers of those services that enables us to enjoy, be productive, learn, explore, express, create, be informed.
    • Consistency over time is trust.

 

Referenced Work

  1. GoodReads
    • Satya Nadella > Quotes
      Link
  2. MSPowerUser
    • Microsoft CEO: “I did not get why the world needed the third ecosystem in phones”
      Link

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