Background
It is the season to share well wishes, time, gifts, and photos.
Share Photos
Outline
- Access Google Photos via https://photos.google.com/
- Please click the share button (
)
- The “Invite to album” window appears
- I entered my mum’s information
- Tried her email address
- Tried her contact name, which is simply mum
- No Matches
- Message Text:-
- No Google Account Found
- Email or Phone Number Must be Linked to A Google Account
- Message Text:-
Images
Image – Menu
Image – Invite to album
TroubleShooting
Outline
- Manage Google’s Email Contact
- To access Contact List, please use either of the options listed below
- contacts.google.com
https://contacts.google.com/u/0/search/mum?hl=en - mail.google.com
https://mail.google.com/mail/u/0/#inbox
- contacts.google.com
- Review the contact list
- Search for the contact
- Manage the contact
- Ensure you have entered an email for the contact
- Ensure that you have entered a phone number
- To access Contact List, please use either of the options listed below
Image
Image – Search for the Contact
Image – Search for the Contact ( mum )
Image – Contact Detail
Image – Contact Detail ( mum )
Image – Contact Manage
Image – Contact Manage ( mum )
Image – Contact Manage ( mum ) [ Without Phone Number ]
Image – Contact Manage ( mum ) [ With Phone Number ]
Steps
Manage the contact
In our case, we did not have a phone number for Mum.
Added the phone number.
Conclusion
Even upon adding the phone number, no help.
Technical Summary
The verbiage:-
No Google Account Found
Email or Phone Number Must be Linked to A Google Account
… means exactly as it reads.
The intended recipient needs an actual Google Account.
It is not enough to add them as a Contact within Google Email ( Gmail ).
Summary
Sometimes late last year or so, Google Photos no longer allows you to share an album solely based on the other person having an email address.
The recipient must have an active Google account/present.
They must be part of Google’s EcoSystem.
References
- Google
- Google Support
- Marie-Hélène Rozon
Since yesterday, I can no longer share albums with my wife.
Link
- Marie-Hélène Rozon
- Google Support