Woke up a bit early this morning.
Took to reading Google News.
Saw a news clip about UltraCopier.
Ultracopier is an open source file copying tool for Windows, macOS, and Linux
Here is the link to the article.
I read the article, but failed to find the hidden gems on what makes UltraCopier more worthier than other file copying tools.
One bar’s should be a bit high, especially when reviewing tools than are not just run and halt; but have the ability to replace core OS built-in features.
Quickly got drawn into the comment section.
Thanks goodness Software Developers do not keep their thoughts to themselves.
Like Ravi Zacharias would say that is where sometimes the real fireworks occur.
For instance, here is what a fellow early bird, posting @ 4:23 AM, had to say :-
GitHub’s user interface is quite user-hostile. Especially for downloads.
Fun fact : I just made a GitHub account, in order to ask questions about some software.
Everything went smoothly, until I got a red banner saying my account was “flagged”.
I had not done anything with it. How could it be flagged ? They wouldn’t tell you. You need to send an email to support, if you “think” that you have been flagged incorrectly. So I did.
They answered that the 33 Mail disposable address I had used to register was not allowed. I use disposable addresses for all my accounts, even for my banks (which accept them). Microsoft-owned GitHub does not.
Of course, it would be too easy to reject the address at sign up. No : they first let you jump though the (multiple) hoops, and then barge in : “We have a surprise for you ! can’t tell you what it is !”
On the Settings page, there is an option to delete one’s account. In my case, it is greyed, and I need to… send an email to support, in case I want it deleted.
I guess if I did that, they would tell me I need to provide them with a “real” email address first (the way they told me to do in order to request a lift of the flag), before they accept (possibly) to delete it.
This is reminiscent of the way Facebook, or other similar platforms, won’t allow you to delete your account, unless you surrender your phone number — when it’s not a government ID.
Everyone has a Halloween story when it comes to Customer Support.
It is a fact the Software has a huge supply chain problem.
The issue being harmware.
Harmware are intentionally or subvertly introduced into Software’s Source Code.
Credit ( + )
Credit to GitHub for doing something about it.
Minus ( – )
Preserving the credits, there are some blurs, as well.
- Simply catch the error sooner than later
- Notify the user during account creation
- Don’t allow him to create the account and then block him
- Allow email address update
- Grant users ability to update their passwords
- Yes, even disposable ones
- Save the Customer Service/Support journey
I needed the laugh this morning.
Getting up on a Friday is not easy!
Thinking it a bit further, I am sure that user, Clairvaux, will think twice about using a disposal email address in the future.