Lineage

A quick follow-up to my earlier struggle with Hotmail and Emojis.

Here is the initial post :-

1. Hotmail and Emojis – Day 01
   Link

Personal Feedback

There are multiple layers of breakdown here:-

1. Product Management
2. • It is very difficult to see how this feature became a default use case.
3. Development
4. • Most developers think a bit about what they are coding
5. • Opt-In
6. • • How do I enable it
7. • Opt-Out
8. • • How do users opt out
9. • • Does the user have to repeatedly say No, I don’t want this feature
10. • • Or can they opt out once and be offered a choice as to No for now or Never
11. • • • That is, I do not want this to become my new reality
12. • • • And, be told how to enable it when they want it
13. Usability Testing
14. • It appears the only test case is how to force emojis once certain keystrokes are entered
15. DevOps
16. • This is also a cautionary tale about DevOps or deployment group
17. • Did you use it while rolling it out
18. • • Or was everything automated
19. • And, have you returned to using it
20. • What has your experience being, when you wanted to say No
21. Product Support
22. • Perplexing that MSFT chooses not to actively engage within its own forum, https://outlook.uservoice.com ( Link ).