VSS – Error – “Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive”

Background

Reviewing errors on a couple of our servers and consistently seeing errors sourced to VSS.

BTW, VSS is a Microsoft Application and the term VSS stands for Volume Shadow Copy.

Error

Error Image

unexpectederror-deviceiocontrol-genericfloppydrive-20170118-0636pm-brushedup

Error Message



Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&2cb9d9b7&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 0000000000000474,0x00560000,0000000000000000,0,0000003E699986F0,4096,[0]).  hr = 0x80070001, Incorrect function.
. 

Operation:
   Exposing Recovered Volumes
   Locating shadow-copy LUNs
   PostSnapshot Event
   Executing Asynchronous Operation

Context:
   Device: \\?\fdc#generic_floppy_drive#6&2cb9d9b7&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
   Examining Detected Volume: Existing - \\?\fdc#generic_floppy_drive#6&2cb9d9b7&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
   Execution Context: Provider
   Provider Name: VMware Snapshot Provider
   Provider Version: 1.0.0
   Provider ID: {564d7761-7265-2056-5353-2050726f7669}
   Current State: DoSnapshotSet


Error Explanation

The Event Source is VSS.  And, the Event ID is 12289.

And, the event description reads  “Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\?\fdc#generic_floppy_drive …  hr = 0x80070001, Incorrect function“.

Later on the Device Id is identified again within the Context sub-region.  And, the Device ID is 53f5630d-b6bf-11d0-94f2-00a0c91efb8b.

 

Remediation

NetApp Community

dailyFresh

Link

Did you, by any change, create a VM with a floppy drive, installed Windows and then one day removed the floppy drive from the VM?

In that case disable the floppy drive in the Device Manager of Windows and see if the error goes away.

 

Steps

  1. Launch Control Panel \ Device Manager
  2. Select Floppy disk drives \ Floppy disk drive
    • Right click on your selection
    • From the drop-down menu, please select disable
 Device Manager – Original

devicemanager-floppydiskdrive-20170118-0641pm

 

 

 Device Manager – Disabling the device ….

disablefloppydiskdrive

 

 Device Manager – Disabled Device

devicemanager-floppydiskdrive-20170118-0642pm

 

Knowledge Based

Here is some of the KB available on the Net.

 

Device Id

Removable Drives

smallvoid.com

Link

From smallvoid.com here are the registry keys for the various types of removable storages.

Device Type Registry Key
 CD and DVD Drives  {53f56308-b6bf-11d0-94f2-00a0c91efb8b}
 Floppy Drives  {53f56311-b6bf-11d0-94f2-00a0c91efb8b}
 Removable Disks  {53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
 Tape Drives  {53f5630b-b6bf-11d0-94f2-00a0c91efb8b}

 

 

Error

0x80070001

Error 0x80070001 often means that one is trying to access a device that does not exist.

Please refer to the following KB articles

  1. Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003
    Link

Giving Credit

Though DailyFresh will like to keep an Air of Anonymity, he still gets credit.

 

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