Background

User clicked on a linked to an Infopath Document, but no go.

Here is the error message:

Textual:

This form cannot be opened in a web browser.  To open this form, use Microsoft Info Path.
Correlation ID: c018c730-866f-4740-8abd-c4524577db85

Image:

 

Solution

IM Thread

Crediting Mr. Akshay.  He is with our Corporate Tech Support.

We did not even talk, started an IM thread with our support group, and he was the one that picked up my request.

Once I told him what I wanted and sent him an email of the error message, he came back right at me.

Here is a snippet of the IM Thread:

Textual:

Please add [domain-name] to your compatibility View settings in IE.

Image:

 

Steps

• Launch Internet Explorer
• Access System Menu
• From the menu, choose “Compatibility View settings”
• In the “Compatibility View Settings” window, add the root web sites

 

Internet Explorer – System Menu

 

Compatibility View Settings