Introduction

Really need to be able to play music on this “HP/Compaq dc7600 Small Form Factor” PC running MS Windows 7.

But, all the love I am getting is the cryptic error message – “No speakers or Headphones are plugged in“.

Problem Identification Steps

System Information

System Information – System Summary

GUI

 

Tabulated 

Item	Value
System Model	Compaq dc7600
System Type	x64-based PC

System Information – Components – Sound Device

GUI

 

Tabulated

Item	Value
PNP DEVICE_ID	HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_103C3011&REV_1004\4&1318D79A&0&0001
Driver	Driver c:\windows\system32\drivers\hdaudio.sys (6.1.7601.17514, 342.00 KB (350,208 bytes), 12/4/2013 1:58 PM)

Control Panel

Control Panel – Device Manager

High Definition Audio Device Properties

Control Panel

Control Panel – Sound

High Definition Audio Device

Determine Problem

Inventory of Devices and Drivers

Goggled for computer and devices are landed on:
HP Compaq dc7600 Small Form Factor PC
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=472259&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D2096%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken <

Was able to determine the Audio Device Name & Manufacturer

Driver – Audio

But, the HP Site only has the 32-bit Driver and I really needed a 64-bit driver.

And, so went back to Google looking for a 64-bit Driver:

Searched for:

realtek high-definition audio driver for microsoft windows 7 64 bit

And, got a promising response:

Realtek High Definition Audio Driver for Windows 7
(32-bit, 64-bit), Vista (32-bit, 64-bit), XP – ThinkPad

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS013947

Resolution

Downloaded and Installed Driver

Downloaded and installed driver.  By the way, the name of file I downloaded is 8ga116ww.exe and it is hosted on Lenovo’s web site.

Thankfully, the same file should work on XP, Vista, and Windows 7; and the Lenovo site has both the 32 and 64-bit drivers.

And, as always chose not to go for the Reboot head fake:

Heard the speaker make a bit of sound.

Validation

Control Panel \ Sound \ Playback

Visited Control Panel \ Sound \ Playback Tab and we have a nice green check mark next to Realtek High Definition Audio.

Control Panel \ Device Manager \ “Sound, Video and  game controllers”

Visited Control Panel \ Device Manger \ “Sound, Video and  game controllers” and our actual Audio Device (Realtek High Definition Audio) is showing, as well.

Summary

This is not a big problem to diagnose, but in the olden days, I will have received more hints from Control Panel \ Device Manager:

• I will have known that one of the devices did not have the right driver

The error indicators that read “No speakers or Headphones are plugged in” and “High Definition Audio Device – Not plugged in” were new and unfamiliar to me.

Listening To

I will like to say that the first thing I listened to is my International Music choice – Janaat 2 starring Emraan Hashmi and Sonal Chauhan track:

Tu hi mera-Full Video Song-Jannat 2 ft Emraan Hashmi & Esha Gupta
 

It is a nice feel good sound to a twisted drama.

Don’t blame me; I grew up on this stuff.  More on that much later.

But,  I can not lie on my mother’s grave.  And, so like Usher I confess to that sound I heard at the gym a couple of weeks past:

Omarion feat. Rick Ross – Let’s Talk (Official Video)
http://www.youtube.com/watch?v=bDOeZlZanSw

References

• “No speakers or headphones are plugged in” error on Windows 7
  http://social.technet.microsoft.com/wiki/contents/articles/847.no-speakers-or-headphones-are-plugged-in-error-on-windows-7.aspx
• Drivers, Software & Firmware for HP Compaq dc7600 Small Form Factor PC
  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=472259&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D2096%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
• Realtek High Definition Audio Driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP – ThinkPad
  http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS013947